Privacy Policy

Introduction

At Qual, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, share, and protect your information when you visit our website, qual.co.uk.

1. Information We Collect

We may collect the following types of personal information from you:

• Names
• Email addresses
• Phone numbers
• Addresses

2. How We Use Your Information

The information we collect is used for the following purposes:

• Marketing purposes: To send you promotional materials and updates about our services.
• Product enquiries: To respond to your questions and provide information about our products.
• Improving services: To enhance and personalise your experience with us.

3. Sharing Your Information

We may share your information with third-party service providers to assist with our operations, such as:

• Email marketing services
• CRM services like ConnectWise

These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

4. Data Protection

We employ encryption and other security measures to protect your personal information from unauthorised access, use, or disclosure.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the information we hold about you.
• Correction: You can request that we correct any inaccuracies in your information.
• Deletion: You can request that we delete your information from our records.

6. Cookies

We use cookies on our website for marketing purposes and to store cache for forms. Cookies help us improve our website and deliver a more personalised service. See our Cookie Policy for more details.

7. Policy Updates

We may update this privacy policy from time to time. We will notify you of any changes by email.

8. Contact Us

If you have any questions or concerns about this privacy policy or your personal information, please contact us at contact@qual.co.uk or call +44 (0)1293 400 720.